How to Complaint for Cash Deposit Failure?
In modern times,we want to do all the work easily and quickly. The bank offers us a number of services to fulfill the needs of customers who have a bank account. It is one of the easiest ways to deposit money through CDM like withdrawing money at an ATM machine. Although there are many benefits to using this service such as not wasting customer time, sometimes the money deposited in the CDM machine will not be credited to the account. How can the customer complain in this situation? Let's see in detail how to get the deposited money.
1. First you need to click on the Create Letter Button to generate a Complaint Letter Online.
2. Then fill the online form with the correct information. The customer's name, address, savings account details, date and time the money was deposited through the CDM, etc should be filled correctly.
3. Click on Generate Complaint Button then your complaint letter will be available for Download
4. Click on Download Letter and take print out then put your signature at the right side bottom.
5. Then the Complaint Letter has to be submitted to the Assistant Manager or the Manager at the bank..
Following the above steps, you can file a complaint with the bank and get the money deposited in your customer's account.
Frequently Asked Questions related to Complaint for Cash Deposit Failure:
1. Who should file a complaint, a bank account holder or depositor?
The person who deposited the money through CDM should file a complaint.
2. In which branch should I file a complaint ?
The customer has to file a complaint at the nearest bank branch which operates the CDM in which the money has been deposited.
3. What documents should be attached with the application?
The receipt from the CDM machine for the deposit of money should be attached with the complaint along with the completed complaint.
4. Should the customer go directly to the bank and file a complaint?
The customer should go directly to the bank with the completed complaint and documents and submit it to the Assistant Manager or Manager.
5. When we deposit money in CDM and if it's not credited to our account, will the money be credited to anyone else's account?
When we deposit money in CDM and if it's not credited to our account,the money will not be credited to anyone else's account. That money will be safe inside a box in the machine. The authorities will investigate the customer's complaint and credit the money to the customer's account.
6. In how many days will the account be credited?
Within 2 to 3 days of filing the complaint, the bank officials will inquire and the money will be credited to the customer's account depending on the veracity of the complaint.